| This form should only be used if you do not know your Minerva PIN and cannot answer the Minerva security question.|
If you know your PIN, or you can answer your Minerva Security Question, or if you have a valid alternate email address on file in Minerva, please go to Minerva now and follow instructions at the top of the login page.
Active employees of McGill University should not use this form. Please go to this McGill Password Recovery page and follow instructions at the top of the page.
If you are unable to provide the information requested below, please contact the IT Service Desk at 514-398-3398, or submit the Need Help web form for faster service.